let me help you out ☺

faq's

most asked

All designs are hand illustrated by me, Emily, in my little studio (usually with my curly haired dog Eric snuggled next to me!)

Hand washing is reccommened where possible, however all our clothing can also be machine washed - we recommend a low temp of 30 degrees & wash inside out & with similar colours

Limpet Store values itself on being as planet, animal & ppl friendly as possible, in every way we can be. I'm proud of how our clothing is designed & embroidered, and we want you to share that pride every time you buy from us!​

Our mail bags are 100% recyclable - pls do recycle them to help keep our planet lovely :)

We also use carbon neutral, recycled & recyclable garment bags & all of our tags, prints & paper materials are made from 100% recycled paper and card.

Since our launch in 2017, we are committed to making changes to our brand & the way we make our clothing, no matter how small they are, in order to minimise our impact on the environment. YAY!

As a small, independent brand, we manufacture our clothing in smaller quantities. This means that when you buy a t-shirt or sweatshirt from us, you're helping to do your bit by not contributing to the wasteful 'fast fashion' industry, which is sadly detrimental to our lovely planet. 

All materials used in the manufacturing process do not contain any substances that are harmful to humans, animals or the environment.

Being kind to animals & the world is very important to Limpet.

We do offer discounts from time to time - these are always posted about in our newsletters and on our Instagram @limpet_store so pls check there for updates!

To sign up to the newsletter, just scroll to the bottom of the page & enter your email.

We don't offer student or NHS discounts unfortunately - sorry! It's something I hope to be able to introduce in the future :)

The colours that we offer online are the only options available right now!

I'm always trying to introduce new colours though so please keep an eye on our newsletter, Instagram & website for any new releases & updates!

Yes! 

Our mail bags are 100% recyclable - pls do recycle them to help keep our planet lovely :)

We also use carbon neutral, recycled & recyclable garment bags & all of our tags, prints & paper materials are made from 100% recycled paper and card.

Of course!

Take a look at our stockistspage for more info, or simply say hello to us here & we will be happy to get back to you with our look book & prices!

If you'd like to collaborate with us, pls get in touch here or say hi on Instagram & we will get back to you as soon as we can!

All of our clothing blanks are ethically sourced & manufactured responsibly under Fair Labour practices & a strict code of ethics. 

We build close relationships with our suppliers in order to ensure that every element of our manufacturing remains fully sweatshop free and beneficial to all workers and their local communities!

returns & shipping

Yes! We can exchange your order if you've changed your mind or need a different size! Unfortunately we do not offer refunds as all sales are final.

Please click here to start an exchange & click here to read more about our exchange process.

If you need some extra advice, please see our size guide or get in touch with us here & we will be happy to help!

We are able to offer an exchange for up to 14 days after you receive your order

We have super fast shipping! Any orders placed before 12pm will be shipped that same day!

Please click here to find out more about our shipping times

You will be emailed a dispatch notice & a tracking link when your order has been shipped from our warehouse!

If your order still hasn't arrived within 7 working days after being shipped & you are unable to see updates via the tracking, please do get in touch & I will look into this for you :)

x