G E N E R A L

Can I buy your clothing to stock in my shop/online marketplace?      

 

Of course! Just send us a message here or an email and we will get back to you with our look book & prices.

 

Who designs & illustrates your clothes?

All our designs are hand drawn by owner, Emily in her South East London studio.

Can I have any sweatshirt cropped?

Yes! We can offer any of our sweatshirts cropped if you'd prefer. Just write in the comments box at the checkout if you would like this

Is my postal bag recyclable?

Yes! Our mail bags are 100% recycled & bio-degradable.

How should I care for my Limpet Store tee or sweatshirt?

All our clothing can be hand washed or machine washed - we recommend washing on a low temp of 30 or 40 degrees & wash with similar colours.

Can I order one of your designs in a different colour tee/sweatshirt than what I can see online?

Unfortunately, the colours that we offer online are the only options available right now!

R E T U R N S    &    E X C H A N G E S

Can I exchange my order for another size if it doesn't fit?

Of course - if your top doesn't fit and you need another size, just message or email us and we will let you know how to return it to us & get sent your new one! This is for both UK & international orders. 

 

Do you offer refunds?

 

Unfortunately we cannot offer refunds! If you need some extra advice or have any questions before ordering, please get in touch & we will be happy to help!

 

How long do I have to exchange my order?

We are able to offer an exchange for up to 14 days after you receive your order.

How do you package my order?

 

All orders are folded and wrapped in pink tissue paper, finished with Limpet stickers! We then package your order in our 100% recycled & bio-degradable mail bags.
 

What happens if I don't receive my order?

If this does happen with your order, please get in touch with us within 2 months of when you placed the order and we can look into it for you. Unfortunately, if it has been longer than this then we aren't able to do anything further.

 

If we haven't answered your question above, feel free to message or email us & we will get back to u asap